Effective as of 5/2/2024

This Agreement is entered into and becomes effective upon the acceptance by the user (“Client” , “Customer” or “You”) of these terms and conditions.

This Terms of Service Agreement (“Terms” or “Agreement”) governs your use of the Vantage Group platform offered by VANTAGE GROUP LEGAL SERVICES CORP. (herein referred to as “Vantage”, “Vantage Group”, and/or “Company”), including our website (Vantagegl.com), mobile application (“App”), and services we provide through them (collectively, the website, App, and services referred to as our “Site”). “You,” “user.” and “your ” refers to you as a user of the Site. Vantage operates the Site to provide information and certain services to you (the “Services”).

PLEASE READ THIS AGREEMENT CAREFULLY. By clicking the “I Agree” button associated with this online service (the “Service”), you acknowledge and agree that you have read, understood, and consent to be bound by the terms of this Agreement. in addition, by accessing or using the Site or Service, you acknowledge that you have read, understand, and agree to be bound by all the terms and conditions of this Agreement, as well as any future amendments and additions to this Agreement as published from time to time at https://Vantagegl.com/terms-conditions/

This Agreement is made and entered into on the date of your acceptance as indicated by your electronic signature and is effective between you, the Client, and Vantage Group, collectively referred to as the “Parties” or the first date you use any of the Services or platforms provided by Vantage that are covered by this Agreement.

Vantage Group is a provider of affordable professional services which include, but are not limited to, active and passive assistance for legal service (“Services”) to Client for Clients Approved Case (“Case”, “Approved Case” or “Client Matter”);

WHEREAS, for Services, Client agrees to pay the Company an Initiation Fee upon signing up, where applicable, for Services and a Monthly Service Fee for access to legal and/or non-legal representation (“Monthly Service Fee”) as indicated on Vantage’s online order form or mobile app;

WHEREAS, Vantage Group does have Members, Managers, Employees, Contractors and Agents that are licensed Illinois Real Estate Brokers, licensed Illinois attorneys, and/or other licensed professionals. 

WHEREAS, This Agreement is subject to the Terms of Service and Terms and Conditions set forth on the following pages, in addition to the Subscriber Service Level Agreement (“Subscriber SLA”, or “SLA”) and Premium Employer Business Account Agreement (“PEBAA”) where applicable all of which are incorporated herein as if fully set forth in this Agreement, if applicable. 

WHEREAS, this Agreement shall be effective on 5/3/2024 (“Effective Date”) and shall be the governing agreement for all services commencing on or after the Effective Date until such time of further amendment or modification. 

This Agreement should be read in conjunction with, and with the intent to incorporate, the separate Subscriber SLA and or PEBAA, if applicable, insofar as they do not conflict with the terms of this Agreement. In the event of any inconsistencies or conflicts between the provisions of this Agreement and those of the Subscriber SLA and or PEBAA, the more restrictive or stringent interpretation in favor of Vantage between the two shall prevail and be binding upon the parties involved.

For Passive Legal Benefits Plan members, please refer to your Subscriber SLA for a full list of services and obligations to submit claims.  

TERMS AND CONDITIONS

  1. TERM: The term of this Agreement shall be month to month (“Term”), and shall commence on the date of first payment received by Vantage.  THIS AGREEMENT SHALL AUTOMATICALLY RENEW AT THE END OF EACH MONTH FOR ANOTHER MONTH TERM, UNLESS CLIENT TENDERS WRITTEN NOTICE OF TERMINATION TO VANTAGE AT LEAST THIRTY (30) DAYS PRIOR TO THE EXPIRATION OF THE THEN CURRENT TERM, CLIENTS CASE IS DISMISSED, OTHERWISE REACHES CONCLUSION, OR OTHER CANCELLATION/TERMINATION EVENT INDICATED ELSEWHERE IN THIS AGREEMENT. Notwithstanding any other provision of this Agreement, Client’s retention of Vantage shall not commence nor be effective until Vantage has confirmation of payment. 
  1. CANCELLATION OF SERVICES: CLIENT MAY INITIATE CANCELLATION AT ANY TIME. CANCELLATION CAN BE EXECUTED THROUGH ONE OF TWO METHODS: (1) BY LOGGING INTO THE DESIGNATED ONLINE PORTAL AND FOLLOWING THE INSTRUCTIONS PROVIDED FOR SERVICE CANCELLATION, OR (2) BY DIRECTLY CALLING VANTAGE AT 773-938-4747 AND REQUESTING SERVICE TERMINATION. 
  1. SERVICES

3.1 FAMILY LAW SERVICES: Family law services shall include Divorce, legal separation, Child Custody, Child Support, allocation of parental rights, division of assets, adoption, guardianship, and assistance with DCFS matters. Further restrictions apply as set forth in the Terms and Conditions below. 

3.2.1 FORECLOSURE DEFENSE SERVICES: The term “Foreclosure Services” refers to legal services provided in relation to: i) the representation in pre-judgement foreclosure proceedings; ii) advising on the defense and potential counterclaims in foreclosure cases; iii) navigating pre-trial procedures, including discovery and settlement negotiations; iv) limited (case-by-case) handling of post-judgement and post-trial procedures, such as enforcement or defense of judgments or appeals, as appropriate in the context of foreclosure. The Client understands that the term “Foreclosure Services” as used in this Agreement includes only the activities outlined in the immediately preceding sentence. Any other services are excluded from the scope of representation. The acceptance of post Judgment Foreclosure matters will be evaluated and processed on a case-by-case basis, with the scope of the engagement being determined by the Assigned Attorney managing the Client Matter.

3.3 CIVIL LITIGATION SERVICES: The term “Civil Litigation Services” refers to legal services provided in relation to: i) the representation in civil lawsuits; ii) advising on the filing and defense of civil claims; iii) navigating pre-trial procedures, including discovery and settlement negotiations; iv) handling post-trial procedures, such as enforcement of judgments, as appropriate. Client understands that the term “Civil Litigation Services” as used in this Agreement includes only the activities outlined in the immediately preceding sentence.  The acceptance of Civil Litigation matters will be evaluated and processed on a case-by-case basis, with the scope of the engagement being determined by the Assigned Attorney managing the matter for the Client.

3.4 PROBATE SERVICES: The term “probate” (“Probate Services”) means legal services  rendered in order to: i) open an estate (testate, intestate or guardianship); ii) admit a decedent’s will to probate; iii) seek appointment of an administrator for an intestate estate; or iv) analyze or enforce the terms of a living trust (revocable or irrevocable), transfer-on-death direction, land  trust or any other method through which title ownership of real property is sought to be changed  upon death.  Client understands that the term “Probate” as used in this Agreement extends to only  the activities identified in the immediately preceding sentence. 

The term for Probate Services shall automatically terminate at the conclusion of Client’s probate matter, Client’s probate matter is dismissed for any reason, Vantage, at its sole discretion, provides written notice of cancellation of this Agreement, or Client requests to cancel this Agreement, subject to 30 days written notice provided to Vantage. 

3.5 DUI CRIMINAL SERVICES: The term “DUI Criminal Services” refers to legal services rendered in relation to: i) defending charges of driving under the influence of alcohol or other controlled substances; ii) litigating issues related to blood-alcohol content, field sobriety tests, breathalyzer tests, or other substance impairment assessments; iii) addressing any related criminal charges or traffic infractions; iv) representing the Client in administrative hearings regarding the suspension or revocation of their driving privileges; or v) advising on and assisting with the process of reinstating a suspended or revoked driver’s license. The client understands that the term “DUI Criminal Services” as used in this Agreement encompasses only the activities specified in the immediately preceding sentence.

3.6 OTHER LEGAL SERVICES: The term “Other Legal Services” pertains to any legal services provided that are not explicitly specified within this Agreement, including but not limited to Assignments to Assigned Attorney for advice, representation, and assistance with matters involving various areas of law and proceedings. The Client understands that the term “Other Legal Services” as used in this Agreement encapsulates all activities not expressly outlined in this Agreement or Subscriber SLA, if applicable. The provision of any Other Legal Services will be subject to the Terms and Conditions set forth in this Agreement, with further details of the scope and nature of such services to be discussed and agreed upon on a case-by-case basis, or published online at https://Vantagegl.com/terms-conditions/

3.7 NON-LEGAL SERVICES: Vantage may provide other services that do not involve an attorney-client relationship. the scope of these services will be determined on a case-by-case basis. 

  1. RESTRICTIONS

RESTRICTION ON FORECLOSURE SERVICES: Client acknowledges that Vantage, and its employees, independent contractors, members, managers, owners and agents are not acting as “Distressed Property Consultants” under the Mortgage Rescue Fraud Act, 765 ILCS 940 et seq. and it DOES NOT AND WILL NOT PERFORM LOAN MODIFICATIONS; THEREFORE IT DOES NOT AND WILL NOT: 

4.1.1 STOP OR POSTPONE THE FORECLOSURE SALE OR STOP OR POSTPONE THE LOSS OF THE HOME DUE, TO NONPAYMENT OF TAXES;

4.1.2 OBTAIN ANY FORBEARANCE FROM ANY BENEFICIARY OR MORTGAGEE, OR RELIEF WITH RESPECT TO A TAX SALE OF THE PROPERTY;

4.1.3 ASSIST THE OWNER TO EXERCISE ANY RIGHT OF REINSTATEMENT OR RIGHT OF REDEMPTION; 

4.1.4 OBTAIN ANY EXTENSION OF THE PERIOD WITHIN WHICH THE OWNER MAY REINSTATE THE OWNER’S RIGHT WITH RESPECT TO THE PROPERTY; 

4.1.5 OBTAIN ANY WAIVER OF AN ACCELERATION CLAUSE CONTAINED IN ANY PROMISSORY NOTE OR CONTRACT SECURED BY A MORTGAGE ON A DISTRESSED PROPERTY OR CONTAINED IN THE MORTGAGE; 

4.1.6 ASSIST THE OWNER IN FORECLOSURE, LOAN DEFAULT, OR POST-TAX SALE REDEMPTION PERIOD TO OBTAIN A LOAN OR ADVANCE OF FUNDS; 

4.1.7 AVOID OR AMELIORATE THE IMPAIRMENT OF THE OWNER’S CREDIT RESULTING FROM THE RECORDING OF A NOTICE OF DEFAULT OR THE CONDUCT OF A FORECLOSURE SALE OR TAX SALE; OR 

4.1.8 SAVE THE OWNER’S RESIDENCE FROM FORECLOSURE OR SAVE THE OWNER FROM LOSS OF HOME DUE TO NONPAYMENT OF TAXES. 

4.2 RESTRICTED COVERAGE FOR APPEALS AND TRIALS: All services provided herein expressly exclude the initiation or conduct of appeal or trial of any legal matters unless and until a separate agreement specifically encompassing such services is mutually executed by Vantage, the Client, and the Assigned Attorney. In the event that the Client requires legal representation during a trial, Vantage agrees to relinquish any and all contractual or policy-based restrictions that would otherwise prohibit the Assigned Attorney from directly contracting with the Client for the provision of such representation. This provision is intended to ensure that the Client retains the flexibility to secure the necessary legal representation for trial proceedings, subject to the agreement of the Assigned Attorney.

4.3 DETERMINATION OF ENGAGEMENT SCOPE: The precise scope of engagement, detailing the extent and limitations of the legal services to be provided by the Assigned Attorney, shall be clearly defined and agreed upon in writing and determined exclusively by the Assigned Attorney in consultation with the Client.

4.4 ELECTRONIC DOCUMENTS: Please note that Vantage may, upon request, send all documents electronically to you at the email address that you have provided to us during the course of the business relationship. Vantage does not have any obligation to maintain any documents on its electronic platform. you may continue to store any documents electronically on Vantage’s servers at your own risk. You are responsible for maintaining all documents on your personal device and you are highly encouraged to do so.

  1. REPRESENTATION

5.1 ATTORNEY RETENTION: Vantage agrees to provide access to an attorney licensed in the state where legal jurisdiction, if applicable, is known as approved by Vantage regarding Client’s matter (referred to as the “Assigned Attorney”). The services provided by the Assigned Attorney shall be limited to services designated in Client’s online order form as outlined in this Agreement or Subscriber SLA, if applicable. Unless otherwise provided in an Addendum, by another subscription agreement and/or online order form, and approved by Vantage, Assigned Attorney shall not be engaged or otherwise obligated to render any legal services or consultation on any matter outside of the scope of Client’s Matter. The Assigned Attorney retains the exclusive right, at their sole discretion, to reject any Client Matter assigned to them. Client acknowledges and agrees that Vantage will depend on the professional judgment of its Assigned Attorneys to reject any Client Matter as deemed appropriate in its sole discretion. All assignments and transfers  are subject to, among other factors,  jurisdictional limits and availability of the Attorney Network. 

5.2 ATTORNEY TRANSFER REQUESTS: Vantage allows for the transfer of representation, although Client acknowledges that such changes may jeopardize the continuity and effectiveness of the legal services provided and may not be in the best interests of the Client. However, should a transfer be requested, Vantage will evaluate such requests based on established internal guidelines and shall exercise its sole discretion in approving any transfer of attorney representation. At all times, the client retains the fundamental right to counsel. Should Vantage deny a request for transfer, this decision does not restrict the client’s ability to seek and obtain legal representation elsewhere.

5.3 TRANSFER TIMELINE AND NON-DISCRIMINATION CLAUSE: The process of transferring attorney representation may require time to ensure a seamless transition and maintain the integrity of the legal services provided. Assignments are solely based on the subject matter of the case, Attorney Network capacity, and the core competencies of the attorney involved. Under no circumstances does Vantage consider the gender, race, religion, age, any other government-protected status, or other factors in assigning attorneys or clients. 

5.4 ACCESS TO LEGAL COUNSEL: Client understands and acknowledges that the monthly service fee of their Group Legal Service Plan entitles Client only to access to the Assigned Attorney for legal consultations, advice, guidance and representation in the applicable Matter as needed during the term of this Agreement and is NOT contingent upon  a specific allocation of time to a Client’s matter in any given payment cycle. The amount of time spent on any given matter may vary widely each month during the subscription period based on the specific requirements of the matter and the assigned Network Attorneys independent discretion to handle each respective task according to his or per independent professional Judgment. SUBSCRIPTION FEES ARE BASED ON SERVICES PURCHASED RATHER THAN ACTUAL USAGE. 

5.5 MANAGEMENT: Vantage does not, and cannot, take responsibility for the engagement of Assigned Attorney. The attorney-client relationship with any attorney is solely between Client and the Assigned Attorney engaged. Vantage is not being represented by Assigned Attorney in the Case. Vantage does not direct, control or otherwise interfere with the Assigned Attorney’s independence or professional judgment. 

5.6 RESULTS: CLIENT UNDERSTANDS AND AGREES THAT VANTAGE AND ASSIGNED ATTORNEY HAVE NOT PROMISED OR GUARANTEED, IN ANY WAY, ANY RESULTS TO CLIENT FOR ANY SERVICES IN THIS AGREEMENT. Results for other Vantage Clients are not indicative of results for Client. Client understands and agrees that any statement, information, results, processes, promises and/or arrangements made by any party other than Vantage, shall not be deemed as a statement, practice and/or promise by Vantage and Vantage expressly nullifies any such information, promise and/or arrangement. Any discussions or communications with Vantage, including but not limited to its Agents and/or Employees, shall not be interpreted or relied upon as providing legal advice. Client retains the right, and is indeed encouraged, to seek independent legal counsel for a professional evaluation or legal opinion on any matter at their own discretion.

5.7 LITIGATION CONSULTING SERVICES: Vantage shall provide Litigation Consulting Services to Assigned Attorney and Client’s Case pursuant to Illinois Supreme Court Rule 201(b)(3) and this Agreement. 

5.8 COMMUNICATIONS: To the extent allowed by law, Client hereby authorizes Vantage to have access to all documents and data for Client and Case, and Vantage shall maintain all documents and data as confidential, and only for the use of Vantage and Client. Client hereby understands that certain communications with Client’s Assigned Attorney may be privileged and certain communications to Vantage by Client may constitute a waiver of said privileges. Vantage shall, by its commercially reasonable efforts, maintain all communications, privileged or otherwise, as confidential and shall take any steps necessary to protect Client’s privileges, including but not limited to, deferring any and all communications it may deem privileged to Assigned Attorney.  All such communications regarding the Case must take place directly between the Client and the Assigned Attorney. Vantage cannot and shall not be held liable for these communications. Any request by the Client for Vantage to be involved in communications regarding the substance of their Case shall be considered a waiver of Client’s attorney-client privilege in which case no obligation shall be imposed on Vantage to participate in, or be held liable for, any such communications. The Client understands and agrees that Vantage has no obligation to provide updates regardless of Client’s waiver of privilege. 

5.9 THIRD PARTY COMMUNICATION: Only Client, and/or Assigned Attorney, may contact Vantage. Vantage will not communicate to any other third party on behalf of Client, as Vantage shall communicate only with Client and Assigned Attorney to protect the privacy of Client, unless otherwise agreed to or Vantage is acting on behalf of Client under the instructions of Client and Assigned Attorney within the law. Client shall notify Vantage and the Assigned Attorney in writing of any change of Client’s contact information. 

5.10 CLIENT INFORMATION: Client agrees to allow Vantage to obtain information relevant to Case from Assigned Attorney and/or any third party, to the extent necessary for Vantage to fulfill its duties and to the extent allowed by law. Client may be requested to execute any necessary documents to allow access and negotiation regarding this information. Client shall be truthful in all discussions with Vantage and its Assigned Attorney and provide all information or documentation enabling Assigned Attorney to provide competent legal representation. If Client withholds information or fails to respond to information requests, Vantage may terminate Agreement, and Assigned Attorney may withdraw its representation to Client. Upon Client’s default of any part of Agreement, Vantage has the right to immediately terminate Agreement and stop all payments of any kind to Assigned Attorney and all of its services without notice to Client. 

5.11 LIMITATION ON LEGAL ADVICE: All non-attorney personnel at Vantage, including but not limited to all sales, customer service, client management agents, as well as artificial intelligent phone receptionists, chatbots and similar assets are not authorized to provide legal advice under any circumstances and lack the qualifications and authorization to engage in the provision of legal counsel. ANY INFORMATION PROVIDED BY THEM MUST NOT BE INTERPRETED OR USED AS SUCH. 

5.12 DISCLAIMER OF COMMUNICATIONS: All communications with Vantage and its staff, whether verbal, written, electronic, or via any other medium, are solely for the purpose of discussing the features and benefits of services or products and do not constitute legal advice. BY ENGAGING WITH ANY MEMBER OF VANTAGE’S STAFF, CLIENTS AGREE AND ACKNOWLEDGE THAT NO ASPECT OF THE COMMUNICATION SHALL BE DEEMED TO IMPART LEGAL COUNSEL NOR BE RELIED UPON AS SUCH.

5.13 BILLING COMMUNICATIONS: All communications between the Client, Company, and Assigned Attorney related to billing matters shall be strictly limited to issues concerning the billing process, invoicing, payment, and other directly associated matters. These communications shall not extend to the provision, interpretation, or application of legal advice or consultation.

5.14 WAIVER OF ATTORNEY-CLIENT PRIVILEGE FOR BILLING MATTERS: The Client expressly waives the application of attorney-client privilege as it pertains to any and all communications with the Company regarding billing matters, including delinquencies, under this Agreement. The Client understands and acknowledges that such billing-related communications will not be protected by attorney-client privilege, and that the Company may need to disclose such communications for the purpose of fulfilling its duties under this Agreement.

5.15 CLIENT CONFIDENTIALITY: Clients maintain an attorney-client relationship with their Assigned Attorney. Should a Client voluntarily disclose any information regarding this relationship to Vantage, Vantage will maintain the confidentiality of such information in accordance with applicable laws and ethical guidelines.

5.16 WAIVER FOR INVESTIGATION: If a Client requests that Vantage investigate the conduct of their Assigned Attorney, THE CLIENT UNDERSTANDS THAT SUCH AN INVESTIGATION MAY REQUIRE THEM TO WAIVE CERTAIN PRIVILEGED  CONFIDENTIALITY RIGHTS. 

5.17 CONSIDERATION OF NON-INVOLVEMENT: in some circumstances, Vantage may choose to exclude itself from any oversight or investigative roles regarding the conduct of Assigned Attorneys. Under no circumstances does Vantage have an obligation to investigate any claim per this Agreement. Client may rely on existing legal and ethical frameworks governing the attorney-client relationship to address such concerns.

5.18 MARKETING OPT-IN AND OPT-OUT: Vantage offers visitors the option to subscribe to marketing communications via email and text message. By submitting your information through our forms or services, you agree to receive periodic updates about our services, legal insights, and special offers. If you no longer wish to receive marketing communications from us, you can opt-out by clicking the “unsubscribe” link at the bottom of any marketing email, replying STOP to text messages, or contact us at Support@vantagegrouplegal.com.

5.19 DEFAULT: If Client is in default of Agreement, Vantage’s obligation to continue to perform its obligations hereunder shall terminate. Alternatively, Vantage may, in its sole discretion but upon notice to Client, postpone further services without terminating this Agreement until such time as Client brings his account current.  Client holds Vantage harmless for any claims, damages, losses, liabilities, costs and expenses (including attorney’s fees) which arise as a result of Client’s default of this Agreement. Client understands and agrees if Client does not pay the Monthly Service Fee as agreed, or is in default of any responsibilities in this Agreement, Vantage may immediately stop any and all services and/or payments to Assigned Attorney and/or other third party(s), and Assigned Attorney may withdraw as counsel for Client. Any services, costs, fees and/or expenses incurred for Client’s Case are the responsibility of Client pursuant to Agreement, regardless of whether reimbursement of Client’s attorney’s fees are sought in connection with Client’s Matter.

  1. FEES 

6.1 COSTS: Client is responsible for all third-party costs and expenses deemed necessary by the Assigned Attorney(s) for achieving Client’s objectives, including filings fees, appearance fees, court reporter fees, case related costs, experts, and other fees., Neither Vantage nor Assigned Attorney has any obligation to advance or prepay any such costs, fees, and/or expenses on behalf of the Client. Payment of any of these fees by Vantage shall not be construed as a waiver of Client’s obligations to paid said costs. Client authorizes Vantage to charge said costs using any payment method provided to Vantage by Client during or subsequent to Client’s subscription to a Vantage Group Legal Service Plan.

6.2 ACCOUNT HOLD AND PAUSE REQUEST PROCEDURE: Any requests to pause a subscription must be communicated directly by the Client to their assigned Network Attorney. Vantage will not initiate nor process any request for a subscription pause without confirmation from the assigned Network Attorney. Vantage does not assume responsibility for initiating or inquiring about pauses to subscriptions at the request of the Client.

6.3 REFUND REQUESTS: Vantage does not offer refunds where Clients have received access to any Service or Services that have been commenced and/or completed. We also cannot refund any money paid by you directly to third parties, such as payments made by you directly to Assigned Attorneys. Client understands that FEES ARE BASED ON SERVICES PURCHASED AND NOT ACTUAL USAGE.

6.4 COLLECTION: Client agrees to pay any and all reasonable attorney’s fees, court costs and any other fees incurred by Vantage in any collection proceedings for the non-payment of the Monthly Service Fee and/or Costs. In all instances, failure to submit payment or meet the subscription or membership fees as required by Vantage may lead an Assigned Attorney to petition for the full recovery of their attorney fees, less any amount pre-negotiated under private agreement between Vantage and Assigned Attorney. 

6.5 CHARGEBACK POLICY: The Client agrees that if Client disputes any Monthly Service Fee, or otherwise initiates a dispute on any payment submitted to Vantage, Vantage shall be authorized to use the Client’s case-related information to respond to the Client’s alleged dispute reason code. Such an event shall be deemed a default of this Agreement, release the Assigned Attorney from any agreement with Vantage, and authorize the Assigned Attorney to petition for their full attorney fees at their reasonable hourly rate, in addition to any other fees due to Vantage. 

6.6 INTEREST ON OVERDUE BALANCES: All amounts owed to Vantage that are not paid timely shall accrue interest at the rate of 9% per annum (00.75% monthly) after the due date until paid in full. 

  1. RESTRICTIVE COVENANTS. 

7.1 EMPLOYEES: Client shall not, during the term of this Agreement and for two (2) years after termination of this Agreement for any reason, directly or indirectly: (i) encourage any employee of Vantage or its successors in interest to leave their employment with Vantage or its successors in interest; or (ii) employ, hire, solicit or cause to be employed or hired or solicited (other than by Vantage or its successors in interest), or establish a business with, or encourage others to hire, any person who was employed by Vantage or its successors in interest at any time during the term of this Agreement or the Assigned Attorney. 

7.2 NO INTERFERENCE COVENANT: Client agrees that at all times he or she will not distract, damage, impair and/or reduce Vantage’s business in any manner. Client hereby agrees not to circumvent any payments to Vantage. 

7.3 NON-DISPARAGEMENT: Client agrees now, and after this Agreement terminates with Vantage, not to disparage or defame Vantage and/or Vantage’s: managers, members, officers, clients, customers, vendors, and/or affiliates, in any respect or to make any derogatory comments, whether written or oral, regarding Vantage or its current or former officers, directors, employees, attorneys, agents, or contracting parties, and its business, affairs, and/or operations. 

7.4 ILLEGAL ACTIVITIES: Client will not request Vantage or Assigned Attorney to engage in any illegal, unethical, or fraudulent conduct. If Vantage or Assigned Attorney determines Client has acted or failed to act in a manner which results in illegal, unethical, or fraudulent conduct, Vantage may terminate this Agreement without notice. 

8. SURVIVAL OF UNDERTAKINGS AND INJUNCTIVE RELIEF. 

8.1 SURVIVAL: The provisions of Section 7 shall survive the termination of the term of this Agreement irrespective of the reasons therefore. 

8.2 ACKNOWLEDGMENT: Client acknowledges and agrees that the restrictions imposed upon Client by Section 7 and the purpose for such restrictions are reasonable and are designed to protect the trade secrets, confidential and proprietary business information and the continued success of Vantage without unduly restricting Client’s future practice of his/her profession. Furthermore, Client acknowledges that in view of the trade secrets which he/she has or will acquire or has or will have access to and the necessity of the restrictions contained in Section 5, any violation of any provision of Section 5 hereof would cause irreparable injury to Vantage and its successors in interest with respect to the resulting disruption in their operations. By reason of the foregoing, Client consents and agrees that if he/she violates any of the provisions of Section 5, Vantage and its successors in interest as the case may be, shall be entitled, in addition to any other remedies that they may have, including money damages, to an injunction to be issued by a court of competent jurisdiction, restraining Client from committing or continuing any violation of such sections of this Agreement. In the event of any such breach of the provisions of Section 5, Client further agrees that the time periods set forth in such sections shall be extended by the period of such breach. 

9. REMEDIES. 

PLEASE READ THIS SECTION CAREFULLY, AS IT AFFECTS YOUR RIGHTS.

Most customer concerns can be resolved quickly and to the customer’s satisfaction by calling our Customer Service Department at 773-938-4747. You can also email us at support@Vantagegrouplegal.com.

9.1 RELEASE AND INDEMNIFICATION: Client shall at point of first notice, indemnify, defend and hold harmless Vantage, its subsidiaries, divisions, affiliates, directors, Clients, shareholders, employees, agents, representatives, successors and assigns, from any loss, cost, claim or action (including attorneys’ fees and costs) brought against Vantage by any Client and/or third party, where said loss, cost, claim, allegation or demand arises from any negligent act or omission or intentional misconduct of Client related to the services provided to Vantage under this Agreement. 

9.2 DAMAGES: to the extent allowed by law, Vantage shall not be liable to Client for any special, incidental, punitive, indirect and/or consequential damages arising out of or in connection with any cause of action arising in regard to the Project and/or this Agreement. 

9.3 COMPLAINT PROCESS: All complaints regarding the services provided by Vantage or any Network Attorney affiliated with Vantage must first be submitted directly to the Vantage for review in writing to support@Vantagegrouplegal.com. Vantage may require all future communication relevant to the complaint be submitted in written format.  Each complaint will be carefully evaluated by designated team members or, at Vantage’s sole discretion, an external third party. Vantage reserves the sole discretion to determine the necessary actions on a case-by-case basis, based on the specifics of each case. Additionally, Vantage retains the right to maintain the confidentiality of any findings, supporting documents, or communications related to the complaint process, with the decision to disclose or withhold such information at Vantage’s sole discretion. 

9.4 MEDIATION: Except as to any action initiated by Vantage for the collection of any fees and/or costs due hereunder: Client and Vantage (hereinafter “Parties”, each individually hereinafter, “party”) agree that, before resorting to any formal dispute resolution process (including any legal proceeding) concerning any dispute, claim, or controversy arising out of or in any way relating to this Agreement, they will use their best endeavors to settle such dispute, claim or controversy by negotiating with each other in good faith. To this end the Parties with full authority to settle the dispute shall negotiate and consult with each other in an effort to find a just and equitable resolution that serves their respective and mutual interests, including their continuing professional relationship. 

9.4.1 The complaining party must give the other party written notice of any dispute, claim, or controversy (the “Notice”). Unless otherwise agreed in writing, the responding party shall have 15 business days after receipt of the Notice to submit a written response to the complaining party. Written documents, exchanged between the parties, should include, but not be limited to, the following: 1) Statement of position; 2) Summary of arguments, facts and any documents (photos, written correspondence, etc.) that support each party’s position, (summary not to exceed 20 pages); 3) Names and titles of the party principals who will represent each party in negotiations; and 4) Names and titles of all others participating in the negotiation. 

9.4.2 Unless otherwise agreed in writing, the party representatives shall meet at a mutually acceptable location within 30 business days after receipt of the Notice. The parties shall have 48 hours to complete the negotiation. Party representatives agree to document any and all resolutions or partial resolutions to the dispute in writing and sign and date the document. 

9.4.3 If the parties are unable to completely resolve the dispute through negotiation, or if the responding party fails to respond to the complaining party’s Notice within 15 business days, the parties agree to mediate their disputes at ADR Systems. 

9.4.4 The mediation will be administered by ADR Systems and the ADR Systems Commercial Fee Schedule in effect at the time of filing the request for mediation. Either party may file a written request for mediation with ADR Systems no sooner than 48 hours after the close of negotiations and no more than 30 days after the close of negotiations. The parties’ covenant that they shall participate in the mediation in good faith and that they will share equally in the costs. The parties will cooperate with ADR Systems and each other in the selection of the mediator and the scheduling of the mediation within 14 days from the date of submitting the dispute to mediation. The date of the mediation session must be within 60 days from the date of initiation of the mediation. 

9.4.5 If at the conclusion of the mediation, or, if no mediation is conducted, 45 days after the date of the request for mediation, the parties have not completely resolved the dispute, the parties agree to proceed to binding arbitration administered by ADR Systems. The arbitration hearing will be conducted in accordance with the ADR Systems Rules of Commercial Arbitration and the ADR Systems Commercial Fee Schedule in effect at the time of filing the demand for arbitration. Either party may commence the arbitration by filing a written demand for arbitration with ADR Systems along with the requisite filing fee. The parties’ covenant that they shall participate in the arbitration in good faith and that they will share equally in the costs. The arbitration will take place in Chicago, Illinois, before one  arbitrator selected from ADR Systems Commercial Panel. The award rendered by the arbitrator(s) is final and binding, and may be entered into any court or tribunal having jurisdiction thereof. Any court of competent jurisdiction may enforce the provisions of this paragraph by registering the arbitrator’s award in the Circuit Court of Cook County, Illinois. A party seeking arbitration must first send to the other, by certified mail, a written notice of dispute. The party seeking enforcement is entitled to an award of all costs, fees and expenses, including attorney’s fees, to be paid by the party against whom enforcement is ordered. ADR Systems may be contacted at (800) 423-7010; Attention: Commercial Case Manager to assist with any questions regarding the arbitration process. 

In the event that the agreement to arbitrate provided herein is found to be inapplicable or unenforceable for any reason, then as a condition to your use of the Services we agree that any resulting judicial proceedings will be brought in the federal or state courts of Chicago, Illinois, and by your use of the Services you expressly consent to venue and personal jurisdiction of the courts therein.

9.5 CLASS ACTION WAIVER: YOU MAY ONLY RESOLVE DISPUTES WITH VANTAGE ON AN INDIVIDUAL BASIS, AND MAY NOT BRING A CLAIM AS A PLAINTIFF OR A CLASS MEMBER IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. CLASS ARBITRATIONS, CLASS ACTIONS, PRIVATE ATTORNEY GENERAL ACTIONS, AND CONSOLIDATION WITH OTHER ARBITRATIONS ARE NOT ALLOWED.

VANTAGE MAY, IN THE FUTURE, MAKE CHANGES TO THESE PROVISIONS REGARDING DISPUTE RESOLUTION AND ARBITRATION BY PROVIDING NOTICE IN ACCORDANCE WITH THE “MODIFICATIONS” SECTION BELOW. YOU MAY REJECT ANY CHANGES TO THIS SECTION MADE DURING YOUR MEMBERSHIP BY SENDING US WRITTEN NOTICE. SUCH NOTICE MUST BE GIVEN WITHIN THIRTY (30) CALENDAR DAYS OF THE NOTICE OF MODIFICATION TO THE FOLLOWING ADDRESS: VANTAGE GROUP LEGAL SERVICES INCORPORATED, 2241 SOUTH WABASH AVE STE300, ATTENTION: GENERAL COUNSEL.

10. ENFORCEMENT: The failure of Vantage at any time, to require performance under the provision of this Agreement shall not affect the right to enforce the same. No waiver by Vantage of any condition or breach of any term, covenant, representation or warranty of Agreement whether by conduct or otherwise in any one or more instances, shall be deemed to be or construed as a further continuing waiver of any such condition or breach. 

11. GOVERNING LAW: This Agreement shall be construed pursuant to the laws of the State of Illinois. The state located in the city of Chicago, Illinois, is the chosen forum for enforcement of any arbitrator’s award. All parties consent and agree that such courts shall have personal jurisdiction over them in respect to all disputes based hereon, or arising out of, under or in connection with this Agreement and all parties agree to comply with all requirements necessary to grant jurisdiction in the courts of the State of Illinois located in Cook County. 

12. ATTORNEY FEES: To the maximum extent allowed by law, any of Vantage’s legal fees, including, but not limited to attorneys’ fees, court and/or related costs and expenses resulting from the Vantage’s enforcement of this Agreement shall be paid and/or reimbursed by Client. 

13. RULE OF CONSTRUCTION: The parties agree that each party and its counsel have reviewed and revised this Agreement and that the normal rule of construction to the effect that any ambiguities are to be resolved against the drafting party shall not be employed in the interpretation of this Agreement or any amendments or exhibits thereto. 

14. NOTICES: Except as otherwise expressly provided for herein, all notices from Vantage shall be in writing and shall be either hand delivered, emailed and/or by mail courier (FedEx, DHL, UPS and/or US Postal Service). All notices from Client shall be in writing and shall be mailed by courier: FedEx, DHL, UPS and/or US Postal Service. Any notice from Client to Vantage must have delivery notification proof. 

15. ASSIGNMENT: Vantage may assign its rights, interest and/or obligations under this Agreement without Client’s prior consent to any entity which may be a successor to Vantage in any form or conduct. Neither this Agreement nor any right or interest hereunder shall be assignable by Client. 

16. SUCCESSION: This Agreement contains the final and entire understanding of the parties hereto with respect to the subject matter hereof and no amendment, modification or alteration of the terms hereof shall be binding unless the same shall be executed in writing, dated subsequent to the date hereof and duly executed by each party hereto. Vantage shall be able to amend this Agreement with fifteen (15) day written notice to Client. 

17. SEVERABILITY: If any provision or term of this Agreement is found to be invalid, void or unenforceable, the remainder of the provisions shall remain in full force and effect and shall in no way be affected, impaired or invalidated. 

18. HEADINGS: Titles to Sections are for informational purposes only. 

19. MODIFICATIONS: We may revise these Terms from time to time, and will always post the most current version on our website. By continuing to use or access the Services after the revisions come into effect, you agree to be bound by the revised Terms. We encourage users to periodically review the Terms to ensure that you understand them in their entirety. If you have any questions or concerns, please contact us any time at Support@vantagegrouplegal.com

20. COUNTERPARTS AND ELECTRONIC SIGNATURE: This Agreement may be executed in multiple counterparts by the parties hereto. All counterparts so executed shall constitute one agreement binding upon all parties, notwithstanding that all parties are not signatories to the original or the same counterpart. Each counterpart shall be deemed an original to this Agreement, all of which shall constitute one agreement to be valid as of the date of this Agreement. Documents executed, scanned and transmitted electronically and electronic signatures shall be deemed original signatures for purposes of this Agreement and all matters related thereto, with such scanned and electronic signatures having the same legal effect as original signatures. This Agreement, any other documents necessary for the consummation of the transactions contemplated by this Agreement may be accepted, executed or agreed to through the use of an electronic signature in accordance with the Electronic Signatures in Global and National Commerce Act (“E-Sign Act”), Title 15, United States Code, Sections 7001 et seq., the Uniform Electronic Transaction Act (“UETA”) and any applicable state law. Any document accepted, executed or agreed to in conformity with such laws will be binding on each party as if it were physically executed.

IN WITNESS WHEREOF, the parties have signed and entered into this Agreement on the date that first appears above or on the electronic order form. The prevailing language to negotiate and agree to the terms set in Agreement, have been American English. THE CLIENT(S) HAVE FULL AUTHORITY TO EXECUTE THIS AGREEMENT. All Clients have read, consulted with, and acknowledged all the terms set forth in Agreement and by electronic signature promises, warrants and guarantees to abide by Agreement.


Previous Agreement Effective from 7/13/2023 until 5/2/2024

Previous Agreement Effective between 6/29/2023 and 7/13/2023

Previous Agreement Effective until 6/29/2023